Public health agencies often face significant challenges managing workforce priorities related to staffing and workload. While these issues are not new, the COVID-19 pandemic underscored the importance of retaining the public health workforce as a critical component of emergency response. A lack of capacity to manage an agency’s workload can create a toxic cycle, often negating any impact of positive organizational culture improvements. In turn, productivity diminishes, turnover increases, and the remaining workforce suffers. To combat this pattern of inadequate staffing and attrition, a robust combination of effective recruitment, timely hiring practices, equitable workload policies, pay considerations, and skilled leadership to champion changes are essential.
